Vitamins for the Mind by Jim Rohn
To solve any problem, there are three questions to ask yourself: First, What could I do? Second, What could I read? And third, Whom could I ask?
The real problem is usually two or three questions deep. If you want to go after someone’s problem, be aware that most people aren’t going to reveal what the real problem is after the first question.
Neil Armstrong once said, “You only have to solve two problems when going to the moon: first, how to get there, and second, how to get back. The key is don’t leave until you have solved both problems.”
Never attack a problem without also presenting a solution.
The best place to solve a problem is on paper.